About Trust Travels

Trust Travel and Tourism LLC is a globally positioned, Travel and Destination Management Company established in 2009 by a prominent businessman Mr. AbdulAziz Abdulla Sulieman Saif AlKhyeli, managed by Mr.Ahmed Abdou Abdelhamid Moustafa who have more than 25 years ofexperience in Travel Industries around the world.Our headquartered in Abu Dhabi, branch office in Dubai and more than 15 travel desks operated across UAE.

Today Trust Travel and Tourism is among the leading Travel Technology and Destination Management Companies in over 20 destinations and supplies to more than 250 partners.  And also one the largest B2B Travel service provider in the region.

Business Vision

Trust Travel & Tourism aims to be in the top league of travel and tourism solutions providers in the United Arab Emirates by offering the widest suite of services, promptly, professionally and with value addition.

Mission Statement

Trust Travel & Tourism defines its mission as follows:

  • We will fulfill our customer needs by understanding them right and providing the most ideal solutions available.
  • We will treat customer satisfaction as paramount.
  • We will focus on professionalism and adopt the most advanced technologies to serve our customers best.
  • We will acquire the best talents and keep them motivated to perform better.
  • We shall always remain a model corporate citizen by contributing our best towards the economic progress, social wellbeing and environmental conservation of the community we belong to.

Quality Policy

Trust Travel & Tourism vows to conduct all its activities in accordance with its Quality Policy that stipulates:

  • Clear understanding of customer needs and requirements
  • Prompt feedback of customer responses
  • Proper documentation of procedures
  • Clear definition of responsibilities for individuals and teams
  • Continuous improvement through training and evaluation

Quality control

Our quality control system builds in accordance with global standard, our priorities are customers’ satisfactions comes first, we are liable to deliver best possible services to our guests. We are committed to reduce our carbon finger print by implementing the usage of the and most modern cars fleet. We at Trust Travel and Tourism are ECO tourism friendly and promoting and encourage environment and human heritage preservation for the current and the new generations. Our team are well trained to listen, to understand the needs of our valid guests, then implementing the services and solutions that exceed their expectations.

The implementation of our feedback and evaluation travel system is mandate by all our valid team, obtain our valid guests feedback before their final travel back home is one of our key criteria at Trust Travel and Tourism.

Emergency 24-hour hotline

Around the clock, 365 days a year, we are committed to assist our guests and meet their immediate needs and last minute or unexpected changes.

Safety, Security and Emergency Evacuation

No matter what may occur. Trust Travel and Tourism can track their guests and support them for speedy evacuation out of hot zones.

Our moto is safety comes first.

Reservation

Our team will assist and provide all the details about the requested services to make sure that our guests have received all the information and the brochures which show to the guests our services in details, the tour documentation can be arranged as electronic, manual voucher or ticket paper will be delivered direct to the guest.

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